Subscription Policy
SORENO MEMBERSHIP
SORENO provides a monthly membership program that provides you access to the latest athletic wear trends and many other perks. Registration data and certain other information about you are governed by our Privacy Policy.
VIP MEMBERSHIP PROGRAM
SORENO offers members the opportunity to participate in its monthly membership program (the “VIP Membership Program”). To become a SORENO VIP Member, you must checkout as a VIP member when making a SORENO purchase on this Site. As a SORENO VIP Member, you will also receive 50% off all future purchases, get a coupon, receive emails, newsletters, special offers and other updates to maximize your shopping experience. Your first monthly bill, will be charged after your 5 day trial is complete from the day you sign up. As a valued SORENO VIP Member, you will enjoy numerous perks and benefits such as exclusive VIP Member-only pricing, dedicated promotions, free returns and exchanges within 90 days. You may cancel your SORENO VIP Membership by emailing one of our customer service representatives at support@shopsoreno.com
HOW VIP MEMBERSHIP WORKS
Upon enrollment in the VIP Membership Program, you will receive new monthly customized selections of merchandise on the first (1st) day of every month with your discount. You must email our customer support to 'Skip the Month' option between the 1st and the 5th of each month. If you do not ‘Skip the Month’ between the 1st and the 5th of the month your credit card or payment method will be charged an automatic monthly membership fee of $39.99 on the 6th (until you cancel) for enhanced monthly benefits, including a promotional member credit. All promotional member credits will expire 12 months after the date of issuance. Promotional membership credits are non-transferable and cannot be redeemed for cash. You may cancel your SORENO VIP Membership by emailing: support@shopsoreno.com
Each promotional member credit will be sent to your email and can be redeemed for any individual item on the site. These items may be valued below or above $39.99. You may ‘Skip‘ as many months as you like, there is no obligation to buy. Even if you decide to ‘Skip‘ any month, you may return to your Account at any time to make a purchase. If you ‘Skip‘ any month, you will not have access to certain exclusive benefits for the remainder of that month, including access to select styles, promotions and product pricing.
You may cancel your SORENO VIP Membership Account at any time. If you wish to cancel your Account, simply email our team at support@shopsoreno.com, 7 days a week. There is no cancellation fee. Any remaining promotional member credits on your Account will expire 12 months after the date on which they were issued. You may use any remaining unexpired promotional member credits after cancellation for any individual item, but you will no longer have access to discounted VIP member only pricing for any items purchased without a promotional member credit. Please be advised that your Account may only be canceled by the registered SORENO VIP Member or the holder of the valid credit card or payment method on file related to your Account.